Graphic Designer | Customer Service

I’m Fernanda, a graphic designer with over 10 years of experience helping businesses, entrepreneurs, and brands connect with their audiences through strategic visual solutions. I specialize in branding, editorial design, digital marketing, and customer service, always focusing on creating impactful designs that build trust and drive results.

Throughout my career, I’ve developed and refined visual identities, from conceptualization to implementation, ensuring that each project speaks directly to the target audience. I’ve worked with real estate developers, architects, consumer brands, law firms, political campaigns, and more, delivering tailored solutions that align with the unique needs of each client. My work goes beyond design; it’s about building relationships and fostering meaningful connections between businesses and their customers.

What sets me apart:

• Customer Service Expertise – With a solid background in customer service, I deliver personalized solutions that enhance user satisfaction. I’ve worked directly with clients to understand their needs, resolve issues, and ensure satisfaction. My approach is always client-first, delivering clear communication and thoughtful solutions to create lasting relationships.

• Strategic Thinking – With a Master’s in Neuromarketing and a diploma in Digital Marketing, I design with a focus on user behavior, emotional impact, and measurable outcomes. I believe in the power of data to inform creative decisions and optimize the user experience.

• Client-Focused & Adaptable – I’m passionate about understanding client goals and adapting my approach to meet them. Whether working with small businesses, international teams, or large corporations, I prioritize building trust through transparency and collaboration.

• Multilingual & Organized – Fluent in English, I’m highly organized and experienced in managing projects across different time zones and cultures, always delivering on time and within budget.

I’m excited about continuing to grow professionally, collaborating with multidisciplinary teams that value thoughtful design and excellent customer service. If you think we could work together or want to learn more about what I do, I’d love to connect!